Panel 2: The Changing Role of Data in Digital Transformation
Moderator: Alois Pirker, research director, Aite Group
Panelists:
Mojgan Nowain, VP of Technology, Private Client Services , Capital Group
Michael Rodgers, EVP Head of NY Innovation Center, InvestCloud
Wealth managers are keen to leverage data as a differentiator. They are aware that as clients get more discerning, it has become imperative to turn big data into bite-sized information that is relevant to each client. It is crucial to know the client’s likes and dislikes thoroughly. By working with data effectively, firms can understand the patterns of client behaviors and better serve their needs individually, help advisors do their jobs better, and detect potential threats and risks at play. From a business and a compliance perspective, wealth management firms need robust data management provisions to quickly and reliably meet all their data capture, reporting, and disclosure obligations. This panel will discuss what new data and analytics requirements wealth management firms are facing, how leading firms leverage in-house and aggregated data as well as how they manage it, and how to define the role of a client data layer.