As Chief Information Officer of Mascoma Bank, Raphael Reznek focuses on reintroducing the question ‘Why?’ into community banking. At a time when small banks face greater competition than ever, Raphael is on a mission to reinvent how community banks can thrive in an increasingly digital world. When he overhears a partner or potential partner saying, “banks don’t do that,” he knows he’s on the right path.

Raphael has decades of successful experience building and leading technology and product teams. From his own startup to financial services firms, Raphael’s goal has always been to build customer-facing enterprise applications that improve the customer experience and strengthen brand loyalty. He is focused on using technology strategy as an integral part of business development in the 21st century economy.

Outside of work, Raphael is an avid trail runner, reader, and yogi.