Norm thrives on accelerating innovation in financial technology. As General Manager of Bottomline’s Digital Banking and Business Solutions, Norm has proven that a deep understanding of banking and financial institution needs, regulatory trends, global market dynamics and technology capabilities are critical to driving market-changing innovation, winning and delighting customers. Norm brings an extraordinarily deep and rich understanding of the banking industry to Bottomline, with over 20 years’ experience working for and/or with some of the world’s largest banks, including Royal Bank of Scotland, Bank of America and Fleet Financial.