Norm DeLuca is General Manager of Bottomline’s Digital Banking Solutions business. He leads Bottomline’s efforts to build trusted partnerships with hundreds of leading banks around the world that share a commitment to customer-centric digital transformation. Prior to joining Bottomline, Norm spent twenty years in the banking industry, building and leading retail, small business and commercial banking franchises as a senior executive at FleetBoston Financial and Bank of America and a Vice Chairman of Citizens Financial Group.