Moderator: Christine Barry, Research Director, Aite Group
Paula Barrington, EVP, Executive Director, BOK Financial
Susan Harden, Senior Director, Global Banking Solutions, Oracle
Denise Rossi Henn, SVP, Digital Group Experience Manager, CFI/Small Business, PNC
Chad King, Director of Payments, First State Community Bank
Marc Salinas, Vice President, Solutions Consulting, Bottomline Technologies
Financial institutions house a wealth of data about their customers, but most of it sits idle. This panel discussion will highlight how data and its effective analysis not only represent the future of the banking industry but also offer banks the opportunity to differentiate themselves and better serve customers in today’s challenging environment. Bank panelists will describe how their institutions are planning to leverage data for a fuller client experience and to help customers overcome COVID-19-related challenges, while technology providers will offer a glimpse into what the market can expect from machine learning, predictive analytics, and richer data sets.