Panel 1: The Evolution of Hybrid Advice
Moderator: Dennis Gallant, senior analyst, Aite Group
With new-era digital wealth management solutions springing up globally and taking customer experiences to new heights, traditional wealth management firms have to respond by implementing a much discussed “hybrid” business model—a proposition that aims to create the perfect amalgam of human and digital capabilities. The hybrid model is best placed to continually evolve and meet the rapidly changing needs of investors and advisors. It is crucial for financial institutions to align their hybrid proposition to a business case—complete with growth goals and revenue targets. This panel will discuss how full-service firms are tackling the digital transformation challenge, how hybrid advice changes the role of the financial advisor, and whether hybrid advice requires building a new advisor platform.