This session will highlight the initiatives of Aite Group’s 2019 Innovation Award winners. In its second year, the awards program honors the innovative financial institutions that are introducing new products, capabilities, or levels of automation and effectiveness that bring the industry one step closer to next-generation banking. These are the financial institutions, regardless of size, that others will follow. Eight awards will be presented in key categories such as customer experience, digital channels, operational efficiency, and new product development.