To state that the COVID-19 pandemic caused the adoption of digital payments to accelerate could be the biggest understatement of 2021. Digital payments adoption during the pandemic skyrocketed, and now FIs, payment providers, and merchants are left with the task of making new payments behaviors stick. This session will explore the post-pandemic opportunity to build closer, more connected relationships with customers through the deployment of superior payments experiences that include better security, transaction decisioning, and operational resiliency.