We will be announcing our "call for entries" for the 2020 Digital Wallet Innovation Awards soon!


What is an Impact Innovation Award?

Customer needs and expectations continue to evolve, and financial institutions must strive to stay one step ahead. Their capabilities and the breadth of their product portfolios must go beyond what has traditionally been offered to address new market challenges and capture new opportunities. Aite Group’s Impact Innovation Awards are designed to recognize and celebrate innovation achieved by companies in the financial services space that leverage technology to disrupt the status quo.

Digital Wallet Impact Innovation Awards

Aite Group’s Impact Innovation Awards for Digital Wallets are designed to recognize and celebrate innovation achieved by digital wallet providers who are changing the way that commerce is done. Award recipients will be industry leaders that identify and implement new products, capabilities, and levels of automation and effectiveness that remove friction and add value to the consumer and merchant commerce experience. They are the pathfinders in the digital payment space.


Categories for Digital Wallet Innovation Awards

Customer experience: Initiatives leading to improvements in ways that the wallet changes the way customers interact with their world. This can include improvements to look and feel, ease of use/loss of friction, functionality, or enhancements to security. 

Merchant experience: Initiatives that improve the merchant’s ability to serve their customers or manage their business.

Product design: Initiatives that better leverage the form factor to meet user needs, including navigation, GUI enhancements, channel access, security or other design aspects that enhance the value of the offering. 

Value-added services: Services available through the wallet that create real value for the user including access to shopping and retail services, functionality not directly payment related that is augmented by the wallet, and promotion/ loyalty functionality.

Market adoption: Processes or activities that help the digital wallet to achieve critical mass in the markets served by the initiative.

Requirements for Participation

Submissions will be accepted through May 1, 2020 and the following requirements will need to be met in order to nominate:
  • Only wallet providers or nominating individuals with explicit consent from their organizations can submit the nominations.
  • Nominated innovations must be in production.
  • All nominees must be willing to allow Aite Group to publicly announce and describe their initiative should they win.

The winners will be selected by a global panel of experts on digital payments and wallets.  The winners will be announced August 24, 2020, at the Mobile Payments Conference at the Swissotel Chicago.


Aite Group Digital Wallet Database