Tatjana Dragovic is a General Manager for Deposits, Onboarding and Treasury Services at nCino, where she leads the ideation and development of product roadmaps. She is also a Head of UX design, focused on developing frictionless and customer-centric experiences for financial institutions.

During her career in financial services, Tatjana has led the innovation of industry-first digital products to drive digital transformation and proactively shape customer value proposition.

In her previous role with Bank Of Montreal, Tatjana led the digital transformation of the digital sales model to produce $1Bn+ in retail deposit balances. Prior to BMO, Tatjana spent 12 years at Discover Financial Services leading digital transformation efforts across Fraud, Collections and Marketing Product & Innovation teams. During that time, she launched a financial health product with 10 million monthly visits and delivered industry-first self-servicing solution for underserved segment of customers in financial hardship.