Jennifer Cruz is Vice President of Strategic Client Management within Discover Network overseeing the strategic direction, profitability and relationship management of clients within Canada and the United States. She is an accomplished business executive and reliable leader with 18 years in the financial services industry.
During her tenure with Discover Network, Jennifer ran the Domestic Operations and Client Support division leading a team of 120 with a focus on premier customer service to over 500+ clients. As a Director in Global Marketing, Jennifer developed and implemented marketing incentives and multi-pronged marketing approaches driving acceptance growth, volume and revenue.
Jennifer is a current student at Northwestern University – Kellogg School of Management graduating in 2022 with an Executive MBA. She holds a Bachelor of Science degree from Arizona State University