Thank you to all of our attendees, speakers, and sponsors for helping to make Aite Group's
Second Annual Small-Business User Experience Forum such a success!
The sessions are now available to view on-demand until Friday, May 7 at 6:00pm EDT with the login details you received to access the virtual event site. If you have not registered for this event, but would like access to view the sessions on-demand, please register here. Thank you!
Aite Group’s Second Annual Small-Business User Experience Forum
The COVID-19 pandemic has changed the face of banking forever. While the “new normal” is still being determined, one thing we know for sure is that a bank’s ability to deliver real-time, seamless, and automated digital experiences and transactions to its business customers is critical to success. Further, platform extensibility, fintech partnerships, and greater use of embedded data for money management tools and fraud prevention are now expected. User experience has become a key point of differentiation, and your competition is no longer just the bank next door.
Join Aite Group research director Christine Barry along with senior analysts Erika Baumann, David O’Connell, and Gilles Ubaghs on Wednesday, April 21 and Thursday, April 22 for a dynamic virtual event experience exploring key small-business issues, digital transformation, and bank innovation. Hear from industry thought leaders about key bank strategies and tactics that can be implemented for greater success as well as how technology is evolving to support a quickly changing environment.
Key Reasons to Attend:
- Participate in interactive panel discussions covering some of the industry’s hottest topics, including small-business digital experiences, use cases for real-time payments, building the right fintech ecosystem, supporting new money management requirements, and leveraging lessons learned from the Paycheck Protection Program (PPP) to prevent lending fraud.
- Network and exchange ideas with bank and credit union executives as well as top technology providers and thought leaders through an interactive virtual experience.
- Hear from Aite Group analysts about key trends impacting your business, and get recommendations on how to best position your organization for future success in today’s evolving industry.
Who Should Attend:
Senior-level banking executives and financial industry leaders, including top technology providers, focused on exceeding new small-business expectations around user experience, payments, and lending, and on expanding capabilities beyond those traditionally offered by the banking industry.
Aite Group Event Chairs and Moderators
Featured Speakers
Agenda at a Glance*
*All times are in U.S. Eastern Daylight Time
9:30am – 10:30am ET Exhibit Hall Opens – Network with Sponsors
10:30am – 11:00am ET Welcome and Opening Remarks by Christine Barry
11:00am – 11:50am ET Panel 1: The New Reality for Small-Business Banking
11:50am – 12:10pm ET Networking Lunch Break/Sponsor Showcase
12:10pm – 1:00pm ET Panel 2: RTP Use Cases for Small Businesses
1:00pm – 1:30pm ET Fireside Chat: The Shift to Small-Business Digital Payments
1:30pm – 1:40pm ET Closing Remarks
1:40pm – 2:00pm ET Virtual Networking and Sponsor Showcase
9:30am – 10:00am ET Exhibit Hall Opens – Network with Sponsors
10:00am – 10:10am ET Welcome and Opening Remarks by Christine Barry
10:10am – 11:00am ET Panel 3: Building the Right Fintech Ecosystem
11:00am – 11:50am ET Panel 4: New Small-Business Money Management Expectations and Needs
11:50am – 12:10pm ET Networking Lunch Break/Sponsor Showcase
12:10pm – 1:00pm ET Panel 5: SMB Lending Fraud and Lessons Learned From PPP
1:00pm – 1:30pm ET Fireside Chat: How Platinum Bank Utilized an Accelerated Delivery Model During the COVID-19 Pandemic
1:30pm – 1:35pm ET Closing Remarks
1:35pm – 2:00pm ET Virtual Networking and Sponsor Showcase
*Subject to Change
Platinum Sponsors
Gold Sponsor
Digital Sponsor