Moderator: Gilles Ubaghs, Senior Analyst, Aite Group
In recent years, commercial cards have steadily expanded beyond their traditional travel and entertainment use cases and product design. 2020 has seen a major acceleration of these trends as the COVID-19 pandemic disrupts the commercial cards space. While usage in some card spaces has essentially stopped, other commercial card product areas, including virtual cards, are seeing boom times as businesses of all sizes reassess and adapt the way they pay. This panel will reveal insights into some of the challenges and opportunities facing issuers, the types of features and capabilities that end users demand, cards’ role in broader treasury relationships, and where the market goes from here.